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Secretariat General

The Secretary's profile

 


Sonia Arango Medina

 

STUDIES

 

  • Universidad Francisco de Paula Santander.
    Contadora Pública.

  • Universidad Autónoma de Bucaramanga.
    Especialización en Revisoría Fiscal y Auditoría Externas. 

  • Escuela Superior de Administración Pública, ESAP.
    Especialista en Gestión Pública.

Secretario Atencion Integral a victimas

 

 

 

 

PROFESSIONAL CAREER

  • Accountant and financial advisor in Hospital Rudesindo Soto.


    Accountant and financial adviser in the University Hospital Erasmo Meoz.


    Reviewer Prosecutor of the Hospital de los Patios.


    Advisor accountant in different municipalities of Norte de Santander.


    Accountant-General of the Department in the period 2008-2011.


    Regional director of the Escuela Superior de Administración Pública, ESAP.

Information from the Secretariat

Coordinate action among the units of the Interior to approve their participation in policy and objects drawn by the Executive, providing due logistic support in the provision of services common to all of them, safeguarding the interests of the Department before third parties and ensuring that administrative acts is framed within the law and other regulations.
  1. Sign on behalf of the Department contracts relating to issues of governance, in accordance with acts of delegation and other relevant standards.
  2. Sign contracts relating to the provision of logistical support services on behalf of the Department when the needs require it.
  3. Appoint supervisors or auditors for contracts signed by the above-mentioned logistics support services.
  4. Submit to the Governor for consideration draft ordinances, decrees, resolutions, contracts, administrative acts and other documents from the departments and organizations.
  5. Coordinate and implement policies, plans, programs and projects related to the administration of the human resources of the central level of Government.
  6. Coordinate the process of possession of new staff, as well as memberships to pension funds and severance pay, health promoting companies, insurers of occupational hazards and boxes of family compensation.
  7. Coordinate courses of induction, training, and job training to officials entering the Governor's Office.
  8. Provide information support for the planning and implementation of measures for improvement and administrative modernization, as in the study of loads of work and wage assignments.
  9. Implement the rules on administrative career in terms of promotion, competition, incorporation and rise to the plant's personnel officials
  10. Supervising the preparation and processing of the payroll of salaries and other social benefits of public servants from the central level of Government.
  11. Monitor and endorse resolutions, appointment, removal, promotion and in general the various administrative acts related to the Area of human resources.
  12. To monitor the actions of the various national agencies with presence in the Department and departmental decentralised agencies and coordinate their action through the different secretariats in order to ensure the fulfilment of its objectives, in accordance with the Development Plan.
  13. Coordinate and track and control to the agreement signed between the Ministry of Foreign Affairs and the Interior of the Norte de Santander to the issue of ordinary, border and provisional passports in accordance with regulations and instructions issued by the Ministry of Foreign Affairs.
  14. Ensure the documentary management of departmental units from the central level.
  15. Ensure the provision of the services of local messaging, telephony, telefax, Internet and email to the different departmental agencies from the central level.
  16. Ensure the provision of basic public services in facilities in the governorate.
  17. Assess and meet the requirements in the field of goods and services that present dependencies from the central level of the Department.
  18. Run actions that are appropriate within the process of procurement of goods and services in accordance with defined procedures.
  19. Coordinating the preparation and submission of the annual Plan of purchases of goods and services needed for the proper functioning of the activities of the Governor's Office.
  20. Ensure the timely delivery and effectiveness in management, registration and control of consumption items, items, office equipment, furniture and other goods.
  21. Ensure that the legal and potential risks of people who interact the departmental administration as well as movable and immovable property are protected with insurance policies or programs of control of risks that tend to their mitigation.
  22. Shaping and coordinating the single Committee on purchases of the Department.
  23. Coordinate and monitor the programmes of conservation of property of the Interior, as well as the maintenance and operation of its physical plant.
  24. Meet the requirements and needs related to the security of movable and immovable property of the Department in order to safeguard their integrity and persons who are in its facilities.
  25. Design strategies to coordinate and determine the opportunity, availability, accessibility, coverage and technical specifications in the provision of logistical support services required by the other agencies of the central level of the Department.
  26. Coordinate actions which are in the process of provision of the services of transport and parking for all units of the Interior, in accordance with the priorities established in the Development Plan, the mission processes and the availability of vehicles.
  27. Ensure the timely provision of supply of fuel, lubricants and accessories, as well as proper preventive or corrective maintenance of the fleet of the governorate.
  28. Manage the departmental pension fund public territorial of Norte de Santander, in accordance with the instructions given by current legal standards.
  29. Formulate and implement plans to support with information technology processes of dependence.
  30. Adopt new technology to improve the effectiveness of the processes developed by the General Secretariat in accordance with the evolution of information technology.
  31. Prepare the draft annual budget of the unit and answer for their performance.
  32. Collaborate with the activities carried out by the Commission's staff and the Office of the public function in relation to the implementation of policies of social welfare for departmental officials and their dependents, in order to assist in the creation and maintenance of a productive and appropriate organizational climate.
  33. The others who attributed constitutional, legal provisions and ordinances and which arise from the nature of the Secretariat.

The functions of the Area of passports are:

  1. Run the object of the agreement signed between the Ministry of Foreign Affairs and the Interior of North Santander.
  2. Issuing ordinary, border and provisional passports in accordance with regulations and instructions issued by the Ministry of Foreign Affairs.
  3. Submit periodic reports on the number and nature of documents issued.
  4. Take a daily list of issued passports, which must include date and place of issue, names and full name of the owner, number of the identity document and the number of fiscal control, printed in the book.
  5. Keep a record of passports lost which will send a daily report to the section of the Administrative Department of security, DAS.
  6. Others arising from cash and timely fulfillment of the agreement signed between the Ministry and the Governor's Office.
  7. The others that attributed to them arising from the nature of the area.
PHYSICAL LOCATION:
Address: Centro National Palace, building Santander, Calle 8A N ° 3-51.

HOURS OF OPERATION:
Monday-Friday 7:30 a.m. - 11:30 m and 2:00 p.m.-5:30 p.m.

CONTACT DETAILS:
Phone: 5836081. Fax: 583618

Functions of the human resources management Area are:


  1. Implement policies, plans, programs and projects related to the administration of the human resources of the central level of Government.
  2. Project the relevant administrative acts for bonding, removal and movement of staff in the service of the Central Administration of the Department.
  3. Execute the process of possession of new staff, as well as memberships to pension funds and severance pay, health promoting companies, insurers of occupational hazards and boxes of family compensation.
  4. Monitor compliance with policies and regulations in the process of selection, induction, training of the employees of the departmental administration.
  5. Promote processes of social well-being and occupational health for employees of the departmental administration.
  6. Training events to promote growth and human development that generate institutional belonging and confidence in coexistence.
  7. Promote spaces of integration of governance, through cultural events, sports and recreation staff.
  8. Coordinate and implement the rules on administrative career in terms of promotion, competition, incorporation and rise to the plant's personnel officials.
  9. Run courses of induction, training, and job training to officials entering the Governor's Office.
  10. Establish the methodology and drawing up the annual training Plan, in accordance with regulations, the needs established at the central level of the governance and the performance of officials.
  11. Analyze and periodically review the system of nomenclature and classification of positions, conform to regulations, by presenting the corresponding recommendations.
  12. Coordinate the individual evaluation of the performance of staff, in accordance with the methods and rules laid down for the particular.
  13. Studies for the planning and implementation of measures for improvement and administrative modernization, study of loads of work and assignments wage.
  14. Coordinate activities conducive to the timely payment of wages, salaries, benefits to the administrative staff of the Department.
  15. Run the process of elaboration and processing of the payroll of salaries and other social benefits of public servants from the central level of Government.
  16. Monitor compliance with the rules governing labor relations with public officials and report to internal disciplinary control Office observed disciplinary absences and that incumbent upon it.
  17. Recommend prior study on the creation, suppression, fusion of charges and performance evaluation.
  18. Ensure the systematization and security of the information contained in the resumes of personnel at the service of the Department.
  19. Coordinate activities leading to grant rationally breaks paid to staff in the service of the departmental administration.
  20. Keep updating the specific Handbook of functions and requirements of the entity.
  21. The others that attributed to them arising from the nature of the area.

PHYSICAL LOCATION:
Address: Av. 5 among streets 13 and 14, corner. Second floor

HOURS OF OPERATION:
Monday-Friday 7:30 a.m. - 12:00 m. and 2:00 p.m.-6:00 pm.

CONTACT DETAILS:
Phone: 5710290-5710590 switch. Ext: 1200 - 1198 - 1187.
Direct: 5713600 - 5712909

The functions of the departmental public pension fund are:

  1. Project for signature of Secretary General administrative acts of recognition, substitution of pensions for old-age or retirement, invalidity or replacement or survivors from the departmental territorial public pension fund, as well as ensuring your payment under the terms of the Ordinance No. 00021 of 1995.
  2. Take the necessary measures so that is in full compliance to the counter additional pension that is article 142 of law 100 of 1993 and its regulatory decrees.
  3. Lead all statistical registers needed to ensure a strict control of the use of resources and constitute a data base of the staff member, in order to fulfil all the obligations that should meet the respective background in pension matters.
  4. To ensure that all entities replaced in the payment of pensions, timely comply with corresponding to each entity transfers in respect of pension liabilities.
  5. Liquidate and substitute in the payments of the pension bonds which is article 123 of the law 100 of 1993, which will be in charge of the Department of Norte de Santander and the respective fund.
  6. Ensure the collection and payment of dues parts corresponding to pensions, as well as keep updated their accounting and statistical record.
  7. Assuming the Defense than on processes that benefits matter ahead against the Department, when the legal Secretary in way express provide such legal representation.
  8. The others that attributed to them arising from the nature of the area.

PHYSICAL LOCATION:
Address: Av. 5 among streets 13 and 14, corner. Second floor

HOURS OF OPERATION:
Monday-Friday 7:30 a.m. - 12:00 m. and 2:00 p.m.-6:00 pm.

CONTACT DETAILS:
Phone: 5710290-5710590 switch. Ext: 1193.
Direct: 5710388

The Area of General Service functions are:

  1. Coordinate the management, maintenance, conservation, proper use and cleaning of the facilities, telephone and radio communications and other elements of governance.
  2. Develop plans and programs of scheduled preventive maintenance of elements of support (air conditioners, electrical, lighting, etc.) of the entity.
  3. Carry out systematic inspections of the. phone system and electrical infrastructure.
  4. Ensure proper maintenance of equipment and office furniture to the Central Administration service.
  5. Coordinate preventive and corrective maintenance of facilities in the governorate General Services (plumbing, decoration, construction, electricity, gardening).
  6. Coordinate and monitor the provision of surveillance, toilet and cafeteria services.
  7. Propose policies of maintenance, improvements and updating of the fleet.
  8. Coordinate and exercise control over the vehicle park of the entity ensuring its proper use and maintenance
  9. Coordinate, supervise and control the supply of fuel, lubricants and accessories.
  10. Control the rational use of public services (energy, telephone, water).
  11. Perform monitoring or auditing to contracts for the provision of logistical support that the Secretary-General subscribes.
  12. Report when required, the activities, programmes and projects developed during the period.
  13. The others that are assigned and correspond to the nature of the area.

PHYSICAL LOCATION:
Address: Av. 5 among streets 13 and 14, corner. Second floor

HOURS OF OPERATION:
Monday-Friday 7:30 a.m. - 12:00 m. and 2:00 p.m.-6:00 pm.

CONTACT DETAILS:
Phone: 5710290-5710590 switch. Ext: 1192-1194.
Direct: 5716542

Functions of the shopping Area and supplies are:

  1. Prepare and carry out programmes of shopping, according to predictable and immediate needs, hugging patterns, policies and requirements.
    Purchasing and supply elements of consumption or returning to requiring the Central departmental administration for normal operation by the system of rotation of suppliers and in accordance with selection presenting computer spending on contributions,.
    Address requests for forms, print and publications of the agencies of the Central Administration and request processing.
    Prepare and submit the annual Plan of purchases required for the proper functioning of the Government.
    Make contributions on elements of consumption required for the dependencies of the governorate.
    Coordinate the updating of the register of suppliers, proponents and contractors.
    Consolidate information about needs of secretariats and other dependencies and office supplies.
    Review and rate requests for supplies.
    The statistical reporting of consumption of supplies from the secretariats, agenciesand offices.
    The others that attributed to them arising from the nature of the area.
     PHYSICAL LOCATION:
    Address: Av. 5 among streets 13 and 14, corner. Second floor

    HOURS OF OPERATION:
    Monday-Friday 7:30 a.m. - 12:00 m. and 2:00 p.m.-6:00 pm.

    CONTACT DETAILS:
    Phone: 5710290-5710590 switch. Ext: 1195 - 1167.

Functions in the Area of warehouse and inventory are:

  1. Coordinate, implement and monitor policies for storage of goods in the governorate.
  2. Monitor and record the returning elements in service.
  3. Processing of goods downward in bad state, in accordance with current standards and organic provisions of the General Comptroller of the Republic and in accordance with institutional policies.
  4. Prepare periodic reports of movements of warehouse and which usually must be submitted to accounting.
  5. Coordinate with the Ministry of Territorial Development and planning the implementation of information systems that you ensure speed and reliability in warehouse processes.
  6. Dispatch the elements required according to the outputs requested supply section and processed.
  7. Process the process of low elements that come out of the store considering his fate.
  8. Carry registration and control of consumption items and returning that are on deposit with the warehouse, as well as inform the area of purchasing and supplies, statistics of consumption in order to maintain the required minimum of stocks.
  9. The others that attributed to them arising from the nature of the area.

PHYSICAL LOCATION:
Address: Av. 5 among streets 13 and 14, corner. First floor

HOURS OF OPERATION:
Monday-Friday 7:30 a.m. - 12:00 m. and 2:00 p.m.-6:00 pm.

CONTACT DETAILS:
Phone: 5710290-5710590 switch. Ext: 1168-1169 - 1138.

Functions in the Area of file and correspondence are:

  1. Manage the center of documentary management of the departmental management.
  2. Provide advice to the various departmental entities for timely information from the center of Administration documentary carryforward.
  3. Establish and support a system of dissemination of high technology, fast, reliable, for the coverage of different levels of the Department in order to assist in the solution of your needs.
  4. Investigate and assess technology trends applicable to the different processes in the handling of documents in the Department of Norte de Santander, which will facilitate timely access to information.
  5. Lead the implementation and development of the system for the exchange of data, voice, documents and images in the Department of Norte de Santander, and integrate their services to municipalities.
  6. Organize, maintain and manage the General file of the Department.
  7. Establish clear guidelines for Administration, direction, organization, execution, evaluation and control of document management, i.e. reception, filing, processing and output of documents of the Central Administration.
  8. Develop use and control systems for the consultation of documents and correspondence of the Department for part of these other units.
  9. Ensure the Organization and preservation of documentary heritage.
  10. Arrange the timely delivery of correspondence addressed by the Governor to the Office Secretaries, heads of office and other units.
  11. Plan, organize, and distribute, external correspondence issued by the Governor to the Office Secretaries, heads of office and other units.
  12. The others that attributed to them arising from the nature of the area.

Notes:
  1. See the 0335 Decree of May 29, 2013, amendment of Decree 0256, 2004, from formation Committee of the archive of the Interior, in the documents section located in the left sidebar of this institutional web page.
  2. See Decree 0336 may 29, 2013, amend Decree 0707 2012, formation of the departmental Council of archives, documents section located in the left sidebar of this institutional web page.
  3. See the reports of the departmental Council of files sent to the Archivo General de la Nación link at our TRANSPARENCY and GOOD GOVERNMENT, located in the left side menu.

PHYSICAL LOCATION:
Address: Av. 5 among streets 13 and 14, corner. First floor

HOURS OF OPERATION:
Monday-Friday 7:30 a.m. - 12:00 m. and 2:00 p.m.-6:00 pm.

CONTACT DETAILS:
Phone: 5710290-5710590 switch. Ext: 1134 - 1132 - 1112.
Direct: 5720213

The Area of petitions, complaints and claims functions are:

  1. Processing complaints and claims by alleged breaches or committees conduct by officials of the Department, presented by those affected, and in cases not be within competence of departmental administration, advice on the relevant authorities, in compliance with the law 190 of 1995.
  2. Request in accordance with established procedures, the initiation of investigations to the competent authorities on irregularities and advance the follow-up of the process, provided it is competence of the departmental administration.
  3. Prepare reports of monitoring processes for complaints and claims relating to violations of departmental officials and present them to the authorities that the law commands.
  4. Receive paperwork and resolve complaints and claims that citizens make and which relate to the fulfilment of the Mission of the agencies of the Central Administration of the Department.
  5. Resolve, under the terms and procedures provided for in the administrative code for the exercise of the right of petition, complaints and claims both of particular interest as general.
  6. Classify, analyze and report regularly to responsible for the dependence on the performance of their duties, noting the number of complaints, the nature of the alleged poor service and make recommendations for its improvement.
  7. The others that attributed to them arising from the nature of the area.

PHYSICAL LOCATION:
Address: Av. 5 among streets 13 and 14, corner. First floor

HOURS OF OPERATION:
Monday-Friday 7:30 a.m. - 12:00 m. and 2:00 p.m.-6:00 pm.

CONTACT DETAILS:
Phone: 5710290-5710590 switch. Ext: 1153.
Direct: 5713328.
Free line: 018000-944142

Data of contact

  • AV. 5 among streets 13 and 14, corner. Second floor.
  • Monday-Friday 7:30 a.m. - 12:00 m. and 2:00 p.m.-6:00 p.m.
  • Switch: (57 + 7) 5710290 - (57 + 7) 5710590 Ext: 1205
  • secgeneral@nortedesantander.gov.co